Privacy Policy

Information We Collect

Personal Information You Provide

When you contact us or book our services, we may collect:

• Name and contact information (email, phone number, address)
• Event details (date, location, type of celebration, guest count)
• Payment information (processed securely through third-party providers)
• Special requests or preferences for your event
• Emergency contact information
• Photos or videos you share with us

Information We Collect Automatically

When you visit our website, we automatically collect:

• IP address and general location information
• Browser type and device information
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

Photos and Videos

During performances, we may take photos and videos for:

• Documentation and portfolio purposes
• Social media marketing and website content
• Client testimonials and reviews
• Business promotion and advertising

How We Use Your Information

We use your personal information to:

• Provide Services: Coordinate and perform at your events
• Communication: Respond to inquiries and provide customer support
• Booking Management: Schedule performances and manage contracts
• Payment Processing: Handle deposits and final payments
• Marketing: Send promotional materials (with your consent)
• Website Improvement: Analyze site usage and enhance user experience
• Legal Compliance: Meet regulatory requirements and resolve disputes

Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers

• Payment processors (Stripe, PayPal, Square)
• Email marketing services (Mailchimp, Constant Contact)
• Website hosting and analytics (Google Analytics, hosting providers)
• Social media platforms (Facebook, Instagram)

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our clients or the public
• Prevent fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide targeted advertising
• Integrate with social media platforms

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used for advertising and remarketing campaigns
• Social Media Cookies: Enable social media sharing and integration

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Third-Party Services

We use various third-party services that may collect information:

Google Services

• Google Analytics: Website traffic analysis
• Google Ads: Advertising and remarketing
• Google Maps: Location services and directions

Social Media Platforms

• Facebook/Instagram: Business pages, advertising, and customer communication
• YouTube: Video hosting and sharing

Payment Processors

• Stripe/PayPal/Square: Secure payment processing (we do not store credit card information)

Each third-party service has its own privacy policy governing their use of your information.

Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission (SSL encryption)
• Limited access to personal information
• Regular security assessments
• Secure storage of physical and digital records

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain:

• Contact information: Until you request deletion or opt out
• Event records: For 7 years for business and tax purposes
• Photos/videos: Until you request removal or we determine they’re no longer needed
• Website analytics: As determined by third-party service retention policies

Your Rights and Choices

You have the right to:

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Photo/Video Removal: Request removal of photos or videos featuring you or your event

To exercise these rights, contact us using the information provided above.

Children’s Privacy

We take children’s privacy seriously. For events involving minors:

• We obtain parental consent before taking photos or videos of children
• We do not knowingly collect personal information from children under 13 without parental consent
• Parents can request removal of their child’s information or images at any time

If you believe we have collected information from a child under 13 without proper consent, please contact us immediately.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

International Users

If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located and our business operates.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the “Last Updated” date
• Notify you of significant changes via email or website notice

Marketing Communications

With your consent, we may send you:

• Event updates and special offers
• Seasonal promotions and discounts
• New service announcements
• Cultural education content

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly
• Updating your preferences on our website

Event-Specific Privacy Considerations

For performances and events:

• We may photograph/video our performances for business purposes
• You will be notified if professional photography/videography will occur
• You can request that you or your guests not be included in promotional materials
• We respect private events and will not share content without permission

Contact Us

For any privacy-related questions, concerns, or requests, please contact us: Email: haleiwa12@gmail.com Phone: (786) 390-9736 Response Time: We will respond to privacy requests within 30 days

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This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and COPPA. However, it does not constitute legal advice. Please consult with an attorney for specific legal guidance.